CANCELLATION AND RETURN POLICY
Cancellation before shipment (Only valid on orders placed & delivered in India):
Once the order is delivered, it cannot be returned. It includes the condition of the box in even unopened condition. If you have received a wrong or damaged product, please connect with our Customer Service team at support@ammahi.com within 24 hours from the time of delivery.
Any request for the return of the product shall be at the sole discretion of Ammahi Ecommerce Venture Private Limited. In case of a return being approved by Ammahi Ecommerce Venture Private Limited, all items must be returned in their original condition along with the following:
(A) Product must not be washed/damaged/worn out
(B) Part Of Missing Delivered Full Product
(C) Products Must Be In Their Original Condition
(D) Products Which Were Sold As Combos/Sets Are Not Eligible For Return/Replacement As Individual Items
(E) If According To Your Opinion, You Don’t Like The Product, This Return Reason Is Not Acceptable
(F) Replacements Will Be Made Basis of the Availability Of That Product On The Website
(G) In Case Of Damaged From Your Side, This Product Is Non-Refundable
Due To The Following Factors Refund & Replacement Are Not There Color Change: If In Colour There Is Miner Difference That Is Not Accepted
For Demo: If You Click Red Colour Product Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type. So Kindly Inform You That In That Case, Your Product Is Not Acceptable. – Colour Accepted For Refund Like You Have Place Pink And Received Black So That Is Accepted.
ORDER CANCELLATION
You can cancel your order until it is not dispatched. Please get in touch with our service team regarding such concerns.
Refund is processed through respective banks and thus will be credited to the customer’s account as per Bank’s standard processing time. However, we will notify you by email when your refund has been processed.
If the order of the item(s) that you want to cancel has not been shipped yet, you can raise your cancellation request via the following routes :
Go to your My account > Click on ‘Orders’ > Go to the order you want to cancel and select ‘Order Details’ > Click on ‘Cancel Item’ > Select the item(s) in your order that you would like to cancel and provide the reason for cancellation and ‘Confirm’ > Once submitted, your item(s) will be canceled and your refund will be processed.
Via Email or Call:
Send an email to our customer support team at support@ammahi.com to cancel your order along with your order ID details. Or call us on +91 9453107038 (Monday To Saturday, 8 AM to 10 PM and Sunday 8 AM to 7 PM).
The order is not confirmed but the money is deducted
Sympathetically interface with your individual bank. It for the most part requires 7 working days to turn around back the sum.
In the event that your question is as yet not settled then if it’s not too much trouble, connect with us-
A) Email us at support@ammahi.com
B) Call us at the help helpline: +91 9453107038
Shipping Information:
We are conveying to practically every one of the significant urban communities, covering 15000+ pin codes. Every one of the conveyances will be finished within 4-6 days once the orders are dispatched. (If it’s not too much trouble, be noticed: The genuine conveyance course of events would be influenced by the nearby planned operations)
Request Delay Notice: Due to the effect of COVID-19, if it’s not too much trouble, anticipate defers in the handling and conveyance of your request. Potential deferrals might happen for clients situated in regions where the conveyance is confined. Free Shipping: Available for orders above ₹ 699.
Tracking Packages
We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
Payment Options
Ammahi Ecommerce Store offers the accompanying different installment techniques.
A) Credit Card or Debit Card.
B) Net Banking-We acknowledge Net Banking installments from most banks all through India.
C) UPI-When has chosen at checkout, you can either enter your UPI ID or output a QR code to approve the installment on your UPI versatile application. The greatest installment cutoff points might apply in light of your bank.
D) Payment on Delivery. Cancellation before shipment (Only valid on orders placed & delivered in India):
